Team Leader Riders

Team Lead

3 to 4 Years

Doha, Qatar

December 19 2021

Company : Talabat Doha

Employment Type : Full time

Company Details : When you think of food delivery in the MENA region, we’d be pretty surprised if talabat didn’t pop into your mind first! Since delivering our first order in Kuwait in 2004, we’ve grown quite a lot over the past 17 years.
Today, we deliver hundreds of millions of food orders, grocery items and other products per year, to our customers in nine countries throughout the region with more than 3,000+ employees! Our food delivery business works with over 27,000 brands and almost 50,000 branches, while our q-commerce concept, talabat mart, now delivers groceries to customers in Bahrain, Egypt, Jordan, Kuwait, Oman Qatar, and the UAE in 30 minutes or less!
Our philosophy is to make sure we do what is right for our ecosystem - our customers, our partners, our people, our riders, and the communities in which we operate. Our #techforgood program allows our customers a safe and convenient way to contribute to important causes in their community through donating to local and international charities directly on talabat with a focus on food insecurity in the region. Since its inception in 2020, we have facilitated the donation of well over 1 million meals to those in need, as well as donated over $1.5 million to charity with the help of our partners and customers. talabat is part of Delivery Hero, the global leader in online food delivery and q-commerce.

Job Description

Align with riders to solve problem in Real-time
Weekly zone meeting with riders
Assisting Dispatchers over communication channel related to riders
Ensures compliance on rider equipment / branding usage
Directs, optimizes and coordinates full order cycle.
Track ownership of talabat vehicles
Develop a report for all vehicle violations
Support riders in any problem they face

What Did We Order?
Bachelor's degree in logistics or any other related field.
3 Years of full time experience in logistics
Organization skills - Time management, resource planning
Flexibility
Experience with managing bigger group of people
Ability to work under pressure
Fluent in both languages Arabic and English
Communication skills (Written and Verbal)
Excel Skills